ReviewAssistant
Continuous review monitoring, live dashboards, AI recommendations, competitor benchmarking, review response drafts, and monthly competitor refreshes for every business location you manage.
| Location | Rating | Reviews | Trend | Fix first | Top strength |
|---|---|---|---|---|---|
| Northside Dental Studio Updated today | 4.9 | 591 | -0.1 | Billing clarityHigh | Friendly, professional staff |
| Harbor Coffee Bar Updated today | 4.8 | 214 | +0.3 | Menu availabilityWatch | Fresh pastries |
| West Loop Med Spa Updated today | 4.7 | 188 | +0.2 | Wait timeWatch | Provider expertise |
| Greenway Plumbing Updated today | 4.8 | 53 | -0.4 | Pricing transparencyHigh | Prompt response |
A review problem is a revenue problem
Rating movement hits revenue
Harvard Business School research found a one-star rating increase was associated with 5-9% higher revenue. The risk cuts both ways: when ratings slide, demand can slide with them.
Michael Luca, HBSReviews shape buying decisions
Consumer research found 77% of people regularly consider reviews when choosing a business. Your Google profile is often the first sales page they see.
BrightLocal via TimeSmall issues compound fast
Slow service, missed calls, rude handoffs, confusing pickup, and quality inconsistency become public patterns. ReviewAssistant flags repeat issues while they are still fixable.
Daily monitoringTurn reviews into action
Continuous review monitoring
Track recurring praise, complaints, and rating drivers across every active business location.
Live dashboard
Open one dashboard per location with customer appreciation, complaints, trends, and journey insights.
AI recommendations
See fix-first priorities, owner actions, and evidence quotes tied back to the reviews customers wrote.
Competitor benchmarking
Compare your customer language against a competitor so strengths, gaps, and risks are easier to act on.
Review response drafts
Draft thoughtful replies for recent reviews using the context already captured in the dashboard.
Monthly competitor refresh
Refresh each location's competitor comparison every month so benchmarking stays current.
Volume pricing for multi-location teams
$49/mo per business location
Business locations 1-5 are $49/month each. Each business location includes continuous review monitoring, a live dashboard, AI recommendations, competitor benchmarking, review response drafts, and a monthly competitor refresh.
Create account$42/mo per business location
Only business locations 6-10 are $42/month each. Each business location includes continuous review monitoring, a live dashboard, AI recommendations, competitor benchmarking, review response drafts, and a monthly competitor refresh.
$35/mo per business location
Only business location 11 and beyond is $35/month each. Each business location includes continuous review monitoring, a live dashboard, AI recommendations, competitor benchmarking, review response drafts, and a monthly competitor refresh.
Example: if you add a 6th business location, locations 1-5 remain $49/month each and the 6th location is $42/month.